The IT Service Desk provides direct Level 1 and 2 Technical support for Marc Jacobs US Entities.
Internship duties will include:- IT Asset Management (upkeep & monthly reporting)- PC Imaging and configuration according to enterprise standards- Printer/Copier Maintenance & Break Fix- Assist Service Delivery Manager with Enterprise technical project roll outs- Entry level Remote/Deskside IT support
From this internship, you will learn:- IT Business Operations- Enterprise Level 1 Helpdesk Support- PC/Mac Support (Configuration, Analysis, Troubleshooting)- Enterprise BOON/MPLS- LAN Networking (Configuration, Analysis, Troubleshooting)- Enterprise Mobile Device Management (Configuration, Analysis, Troubleshooting)- Retail IT Operations
Qualifications- Current college student going into sophomore, junior, or senior year- A+ Certification (not required but a plus)- This is a PAID internship - $15/hour - must have valid US work authorization at the time of the internship- Internship duration: August - December, part-time
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